Refund Policy

Last updated: August 25, 2026

Subscriptions

You may cancel your subscription at any time. When you cancel:

• Your subscription remains active until the end of the current billing period.
• You will not be charged for the next billing cycle.
• No partial refunds are issued for the remaining days in the current period.

If you experience a technical issue that prevents you from using the Service, you may request a refund within 7 days of the charge. We will review your request and issue a refund if appropriate.

Credit Packs

• Credit pack purchases are one-time payments.
• Unused credits are eligible for a refund within 7 days of purchase.
• Once credits have been used (partially or fully), no refund will be issued.

How to Request a Refund

To request a refund, email us at [email protected] with:

• Your account email address.
• Date of purchase.
• Reason for the refund request.

We will respond within 3 business days. Approved refunds are processed within 5-10 business days.

Chargebacks

If you believe a charge was unauthorized, please contact us before initiating a chargeback with your bank. We are happy to resolve any billing issues directly.

Contact

For billing questions, contact us at [email protected].